Question 1

What is your cancellation policy?

Accepted Answer

We understand that plans can change. You can cancel your tour up to 48 hours before your scheduled date for a full refund. Cancellations made within less de 48 hours before the tour or no-shows are non-refundable. Entrance tickets are non-refundable.

Question 2

Can I get personal assistance during the tour?

Accepted Answer

Absolutely! Our private tours include a dedicated guide to cater to your needs. Whether you require special assistance or adjustments during the tour, just inform your guide or let us know in advance, and we’ll ensure you have a seamless experience.

Question 3

What payment methods do you accept?

Accepted Answer

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Full payment is required at the time of booking to confirm your reservation.

Question 4

Can I customize my tour?

Accepted Answer

Yes, our tours are fully customizable to suit your preferences. You can choose the attractions, set your own pace, or even design a completely tailored itinerary. Contact us, and we’ll work together to plan the perfect experience for you.

Question 5

How can I make special requests for my tour?

Accepted Answer

For any special requests, such as specific preferences, accessibility needs, or custom itineraries, please contact us directly via email at Belatoursjustforyou@gmail.com or through WhatsApp at +34 689 921 935. We’re happy to accommodate your needs!

Belatoursjustforyou@gmail.com

Sun to Friday: 8.00 am - 7.00 pm

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Sun to Friday: 8.00 am - 7.00 pm,

+34 689 921 935

Belatoursjustforyou@gmail.com

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